Join the MVP: Cut Support Costs Up to 80% with AI Omnichannel Automation
From solo founders to enterprises—discover how NexusCore's RAG-powered AI orchestration can automate 80% of your customer support while reducing costs and improving response times. Backed by research from Gartner, Harvard Business Review, and Forrester.
Join the MVP: AI-Powered Omnichannel Support That Actually Works
Whether you're a solo founder juggling support emails at midnight, a small team stretched thin across channels, or an enterprise paying millions for a 50-person support org—customer support is either your biggest cost center or your biggest time sink.
What if AI could handle the repetitive work while you focus on complex issues?
We're opening early access to NexusCore's MVP—a platform that orchestrates AI across 300+ integrations, automates workflows with RAG-powered intelligence, and gives your team the tools to scale without hiring.
This isn't another chatbot. It's an orchestration layer that connects your entire support stack and makes it intelligent.
The Support Tax Everyone Pays
Let's be honest about what customer support really costs:
Solo founders: 10-15 hours/week answering the same questions instead of building product or acquiring customers
Small teams (5-20 people): One person doing support part-time = $40K-$60K/year that could go toward hiring a developer or marketer
Mid-market (50-200 people): 5-10 agents × $75K = $375K-$750K/year + $50K-$100K in tools (Zendesk, Intercom, Salesforce)
Enterprise (500+ people): 20-50 agents × $80K = $1.6M-$4M/year + $200K+ in licenses and integrations
And that's just the direct cost. Add in:
Training time for new agents
Context switching between channels (email ≠ Slack ≠ chat ≠ SMS)
Inconsistent responses across teams
Slow response times during off-hours
Lost customers due to poor support experiences
The result? Support is always your biggest operational burden—no matter your size.
Why Traditional Solutions Don't Scale
For Solo Founders & Small Teams
For Mid-Market Companies
For Enterprises
How NexusCore Solves This for Every Scale
For Solo Founders: AI Handles the Grind
For Small Teams: One Person Oversees, AI Executes
For Mid-Market: Cut L1 Headcount by 70%
For Enterprise: MESH Network + Compliance-First
On-device inference
MESH Network runs AI locally for GDPR/HIPAA compliance, falls back to cloud for scale
200+ provider integrations
Connect to any tool via our API ecosystem—CRM (Salesforce, HubSpot), helpdesk (Zendesk, Intercom), payment (Stripe, PayPal), analytics (Mixpanel, Amplitude), messaging (Slack, Teams, Discord), and custom APIs
Visual workflow builder(coming soon)
N8N-style automation flows—trigger actions across tools without code
Replace 10-20 L1 agents: Automate 85% of repetitive tickets, save $800K-$1.6M/year
Result: Faster response times (4 hours → 8 minutes), happier customers, lower costs
300+ Integrations: Your Support Stack, Orchestrated
NexusCore isn't another tool in your stack—it's the intelligence layer that connects everything you already use.
The Orchestration Advantage
Most platforms force you to choose: use their ecosystem or integrate painfully with yours. NexusCore does neither.
We built a universal adapter framework that speaks to 300+ providers natively—and we're adding more every week.
What Makes This Different?
Traditional refund handling
Teams juggle tools manually, wait on context switching, and copy updates between systems.
- Agent reads email in Zendesk
- Agent opens Stripe in another tab
- Agent manually checks payment status
- Agent processes refund
- Agent copies confirmation back to Zendesk
- Agent sends email to customer
Total time: 8–12 minutes
NexusCore AI orchestration
Flows trigger automatically, AI handles state changes, and humans approve only when needed.
- Email arrives → AI reads it
- AI queries your knowledge base (RAG)
- AI checks Stripe automatically
- AI determines refund eligibility
- AI processes refund (or escalates if complex)
- AI drafts response with confirmation
- Human reviews only high-risk responses
Total time: 30 seconds
Result: Support leaders reassign agents to higher-tier work, while customers receive accurate responses backed by Stripe and your knowledge base in under a minute.
What We Connect To (300+ and growing):
Helpdesk & CRM
Zendesk, Intercom, Freshdesk, HubSpot, Salesforce, Pipedrive, Zoho, Front, Help Scout, ServiceNow, Copper, SugarCRM
Messaging & Communication
Slack, Microsoft Teams, Discord, Telegram, WhatsApp, SMS (Twilio), Facebook Messenger, Instagram, Mattermost, Rocket.Chat, Signal
Payment & Billing
Stripe, PayPal, Chargebee, Recurly, Paddle, Braintree, Square, QuickBooks, Xero, Wave, Sage
E-commerce & Marketplaces
Shopify, WooCommerce, Magento, BigCommerce, Amazon, eBay, Etsy, Walmart Marketplace, Alibaba
Analytics & Monitoring
Mixpanel, Amplitude, Segment, Google Analytics, Datadog, Sentry, New Relic, Splunk, Elastic APM
Productivity & Knowledge
Notion, Confluence, Google Workspace, Microsoft 365, Airtable, Coda, Monday.com, Smartsheet, Basecamp
Developer & DevOps
Jira, GitHub, GitLab, Linear, Asana, Trello, Jenkins, CircleCI, GitHub Actions, Docker Hub, Kubernetes
AI & ML Platforms
OpenAI, Anthropic (Claude), Google Gemini, Cohere, Hugging Face, Replicate, Together AI, Stability AI, ElevenLabs
Cloud & Infrastructure
AWS, Azure, Google Cloud, DigitalOcean, Linode, Vultr, Cloudflare, Vercel, Netlify, Railway, Render
Custom & Enterprise
REST APIs, GraphQL, webhooks, SOAP, custom authentication—if it has an API, we can connect to it
AI Flow Orchestration: The Secret Sauce
Here's what we can't fully reveal yet (MVP participants get early access):
Our multi-node AI pipeline doesn't just "answer questions"—it orchestrates complex workflows across your entire stack. Each support interaction flows through:
Intelligent ingestion
Understands context from email, chat, Slack, SMS
Knowledge retrieval
RAG searches your docs, past tickets, Notion, Confluence in milliseconds
Multi-model orchestration
Routes to the right AI (GPT-4 for reasoning, Claude for empathy, local models for speed/privacy)
Action execution
Triggers workflows across 300+ providers (refunds, provisioning, escalations, notifications)
Human oversight
Confidence scoring ensures complex cases get human review
The result? Your support team becomes a review and approval layer instead of a manual execution layer.
Visual Workflow Builder (Coming in MVP)
We're building something we've never shown publicly—a no-code AI flow designer that lets you:
Chain together actions across any of our 300+ integrations
Add conditional logic ("if customer is enterprise tier, escalate to account manager")
Inject AI at any step ("summarize this ticket thread before escalating")
Version control your workflows (rollback if something breaks)
Share flows with the community (marketplace coming soon)
Early MVP participants will help us design this. Your feedback shapes the product.
The RAG Advantage: Why NexusCore AI Doesn't Hallucinate
RAG = Retrieval-Augmented Generation
Instead of generic chatbot answers ("I don't understand"), NexusCore AI:
- Searches your actual knowledge base in real-time (docs, past tickets, Notion, Confluence)
- Retrieves relevant snippets with citations
- Generates a response grounded in your data—no hallucinations, no "I don't know"
Example:
- Customer: "How do I reset my password?"
- Generic chatbot: "Please visit our help center."
- NexusCore AI: "You can reset your password at [link]. If you don't receive the email within 5 minutes, check your spam folder or contact us at support@yourcompany.com. [Source: Password Reset Guide, updated Nov 2024]"
Real-World Impact
Industry Research
Leading research firms have documented the transformative impact of AI in customer support:
- Gartner predicts conversational AI will reduce contact center agent labor costs by $80 billion by 2026
- Harvard Business Review reports AI-first customer service enhances support quality, scalability, and overall business performance beyond just cost reduction
- Forrester study shows companies implementing AI automation see 25-30% reduction in operating costs while improving customer satisfaction
Early Testing Status
We're actively onboarding design partners across telecommunications, travel, and SaaS verticals. If you're interested in shaping the roadmap with us, reach out via the contact links below.
Why Join the MVP?
We're looking for companies who want to shape the future of AI-powered support—not just use it.
This isn't a self-service signup.
Our MVP is a personalized consultation process where you work directly with our team to design and implement a solution tailored to your specific support challenges.
What You Get
Early Access to Unreleased Features
Co-Design the Product
Better Economics
White-Glove Support
Ready to See It in Action?
We're selective about who we onboard during MVP—not because we're exclusive, but because we want to work closely with each company to build something that actually solves your problems.
The best way to get started:
Tell us about your support challenges. We'll show you how NexusCore can help (or be honest if it's not a fit yet).
What You Get in the MVP
Unified Omnichannel Inbox
Email, Slack, chat, SMS—all in one place with full conversation history
RAG Knowledge Ingestion
Auto-crawl your docs (Notion, Confluence, help center, past tickets)
AI Draft Generation
CORE AI Orchestra generates responses with confidence scores + citations
Human-in-the-Loop Approval
Review AI drafts before sending, or enable auto-send for simple queries
MESH Network (Beta)
On-device inference for privacy-sensitive queries (GDPR, HIPAA compliant)
200+ Provider Integrations
Connect your entire stack: CRM, helpdesk, messaging, payment, e-commerce, analytics, docs, dev tools—plus custom APIs
Automation Studio
Build workflows for refunds, escalations, provisioning, SLA management
Real-Time Analytics
Track AI performance, response times, customer satisfaction, cost savings
How to Get Started
Tell us about your support setup
Contact our team and share: How many support tickets you handle per month, which channels you use (email, Slack, chat, SMS), your biggest support pain points, and what you've tried before (and why it didn't work).
We'll show you how it works
Live demo tailored to your use case. Walk through how NexusCore would integrate with your stack. Discuss pricing and onboarding timeline. Answer any questions about security, compliance, or technical requirements.
Start building
White-glove onboarding (we do the heavy lifting). Connect your first integrations. Build your first AI workflows. Start automating within days, not months.
Contact our team to get started.
Not ready to commit? Read our getting started guide or explore our integrations catalog to see what's possible.
Frequently Asked Questions
About the Author
Kai Gartner
Founder, NexusCore Cloud
Kai has spent the past year architecting NexusCore's AI orchestration platform—combining 300+ integrations, retrieval-augmented generation, and compliance-first infrastructure to automate the repetitive edge of customer support.
Connect on LinkedIn
Let's Build This Together
We're building NexusCore with companies who are serious about transforming their support operations—not just automating them.
Ready to get started?
Contact our team to discuss your support challenges and see if NexusCore is a fit.
Have questions?
Email us at support@nexuscore.cloud or explore our documentation.
Related Resources:
- Resolve your first ticket — Learn the agent workflow
- Automation Studio recipes — Pre-built workflows
- Security posture — Compliance and data protection
- Knowledge ingestion playbook — Set up RAG
Need deeper implementation help?
Share your requirements and we’ll assemble a tailored rollout or security packet.