The NexusCore Support workspace turns every agent into an AI-accelerated specialist
From intake to resolution, CORE AI powers triage, drafting, automations, and analytics while keeping humans in the loop. Every panel on this page maps directly to what your team will see inside chat.ai.nexuscore.cloud.
Omnichannel Inbox
Email, chat, and ticket intake in a single queue with AI summaries, heat maps, and SLA timers so your team never loses track.
AI Triage & Drafting
CORE AI classifies every request, predicts intent, and drafts context-aware responses your agents can approve in one click.
Automation Studio
Launch no-code flows that escalate, tag, and trigger Mesh jobs. Reuse playbooks across brands with version control built in.
Knowledge Ingestion
Sync docs, wikis, and changelogs. Our crawler keeps snapshots up to date so answers always reflect the latest release.
Scale on Nexus Mesh when you need more power
Support spikes happen. Mesh keeps inference latency predictable by matching each workflow with the right mix of GPU and CPU capacity, whether you run in our regions or yours. Provision dedicated Mesh lanes for regulated workloads with one click.
- Bring-your-own stack
Keep provider keys in your vault. We only orchestrate workloads and audit every call.
- Mesh & NEURON ready
Burst into Nexus Mesh GPUs or schedule jobs on your own hardware using the NEURON CLI.
- Policy-first security
Granular scopes per brand, encrypted secrets, and immutable exports for compliance reviews.
Rollout playbook
Follow the same onboarding journey our customer engineers use when launching new brands.
- 1Spin up a sandbox brand in minutes—no DNS required.
- 2Attach your domain to automate MX, SPF, DKIM, and DMARC.
- 3Sync historical tickets and knowledge sources for training.
- 4Launch AI-assisted responses with review gates for your agents.
- 5Measure conversion lift, first-response time, and automations success.
Insight without guesswork
Surface the conversations that need attention now with shared context for every teammate.
Track which workflows save time so you can expand the ones that work and retire the rest.
Replay launches with side-by-side metrics, notes, and follow-up actions agreed with your team.
Ready to see these modules with your own data?
We will spin up a brand, connect a sample inbox, and walk you through the product via chat.ai.nexuscore.cloud in a 30-minute session.