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Domain & DNS verification checklist
Verify email sending domains with MX, SPF, DKIM, and DMARC records.
5 min•workspace•
launch
1. Gather DNS access
- Confirm who manages your DNS (Cloudflare, Route 53, Google Domains, etc.).
- Ensure you have write access or coordinate changes with your network team.
2. Add required records
For each support domain:
- Navigate to Settings → Channels → Email → Domains.
- Download the DNS template.
- Create or update the following records:
- MX records pointing to NexusCore mail ingress
- SPF TXT record appending
include:spf.nexuscore.cloud - CNAME records for DKIM selectors
- TXT record for DMARC (recommended policy
p=quarantineto start)
3. Propagation tips
- Lower TTL to 300 seconds before making changes.
- Validate syntax with your DNS provider's preview where available.
- Use the Verify button inside NexusCore to trigger an immediate check.
4. Troubleshooting
| Symptom | Fix |
|---|---|
| DKIM fail | Ensure CNAME points to the exact selector from the template |
| SPF soft fail | Append NexusCore include to existing record instead of replacing |
| MX conflict | Remove legacy MX records once cutover is complete |
5. Hand-off checklist
- Confirm verification status shows Verified for each domain.
- Document who owns ongoing DNS maintenance.
- Schedule a recurring review (quarterly) to ensure records remain intact.
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