Production-Ready AI Support Platform

46 API Endpoints • 100% Backend Complete • 95% Production Ready

Enterprise-grade multi-tenant AI support platform with complete authentication, VPN management, real-time chat, website crawling, and comprehensive analytics. Ready for production deployment.

✅

Backend API

46 Endpoints

🔄

Frontend

85% Complete

🎯

Overall

95% Ready

Core Features

AI-Powered Analysis

Advanced ticket classification and priority detection

• Automatic priority detection
• Category classification
• Sentiment analysis
• Confidence scoring

Email Integration

Seamless email-to-ticket conversion with smart routing

• Custom domain support
• Automatic routing rules
• Thread management
• Attachment handling

Error Tracking

Comprehensive error monitoring and notification system

• Automatic error capture
• Smart deduplication
• Multi-channel alerts
• Stack trace analysis

Team Collaboration

Built-in tools for team coordination and communication

• Role-based permissions
• Team assignments
• Workflow automation
• Performance tracking

Analytics & Insights

Comprehensive reporting and performance analytics

• Real-time dashboards
• Performance metrics
• AI accuracy tracking
• Custom reports

Real-time Processing

Lightning-fast processing with background AI analysis

• Instant ticket creation
• Background AI processing
• Real-time updates
• WebSocket connections

Powerful Integrations

Email Systems

Available

Gmail, Outlook, Custom SMTP

Databases

Available

PostgreSQL, SQLite, MySQL

AI Providers

Available

NexusCore AI Ecosystem (Cascade, Ilulia, Metis)

Authentication

Available

JWT, API Keys, 2FA

CRM Systems

Q4 2025

Salesforce, HubSpot, Pipedrive

Chat Platforms

Q4 2025

Slack, Discord, Teams

Voice & Video

Q1 2026

Twilio, Zoom, WebRTC

Knowledge Base

Q2 2026

Notion, Confluence, GitBook

How It Works

Receive

Tickets arrive via email, API, or web interface

Analyze

AI processes and categorizes each ticket automatically

Route

Smart routing assigns tickets to the right team members

Resolve

Track progress and ensure timely resolution

Ready to Transform Your Support?

Join thousands of teams already using NexusCore Support to deliver exceptional customer experiences.

Production-Ready AI Support Platform

46 API Endpoints • 100% Backend Complete • 95% Production Ready

Nexus Core Cloud

Enterprise-grade multi-tenant AI support platform with complete authentication, VPN management, real-time chat, website crawling, and comprehensive analytics. Ready for production deployment.

✅

Backend API

46 Endpoints

🔄

Frontend

85% Complete

🎯

Overall

95% Ready

Core Features

AI-Powered Analysis

Advanced ticket classification and priority detection

• Automatic priority detection
• Category classification
• Sentiment analysis
• Confidence scoring

Email Integration

Seamless email-to-ticket conversion with smart routing

• Custom domain support
• Automatic routing rules
• Thread management
• Attachment handling

Error Tracking

Comprehensive error monitoring and notification system

• Automatic error capture
• Smart deduplication
• Multi-channel alerts
• Stack trace analysis

Team Collaboration

Built-in tools for team coordination and communication

• Role-based permissions
• Team assignments
• Workflow automation
• Performance tracking

Analytics & Insights

Comprehensive reporting and performance analytics

• Real-time dashboards
• Performance metrics
• AI accuracy tracking
• Custom reports

Real-time Processing

Lightning-fast processing with background AI analysis

• Instant ticket creation
• Background AI processing
• Real-time updates
• WebSocket connections

Powerful Integrations

Email Systems

Available

Gmail, Outlook, Custom SMTP

Databases

Available

PostgreSQL, SQLite, MySQL

AI Providers

Available

NexusCore AI Ecosystem (Cascade, Ilulia, Metis)

Authentication

Available

JWT, API Keys, 2FA

CRM Systems

Q4 2025

Salesforce, HubSpot, Pipedrive

Chat Platforms

Q4 2025

Slack, Discord, Teams

Voice & Video

Q1 2026

Twilio, Zoom, WebRTC

Knowledge Base

Q2 2026

Notion, Confluence, GitBook

How It Works

Receive

Tickets arrive via email, API, or web interface

Analyze

AI processes and categorizes each ticket automatically

Route

Smart routing assigns tickets to the right team members

Resolve

Track progress and ensure timely resolution

Ready to Transform Your Support?

Join thousands of teams already using NexusCore Support to deliver exceptional customer experiences.